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Customer Survey

"Strike while the iron is hot!"

It's an old saying that still rings true. The best time to give us feedback about your experience at Lombard Auto Body is right now. Please take one minute, while the details of your appointment are still fresh in your mind and let our managers know how you feel about the auto body repair service you received. At Lombard Auto Body we believe change is good and providing us with even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

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I have had 3 5-Star experiences at Lombard Auto Body. Obviously, it is never a good thing if you are headed to an Auto Body shop, but Jack and his team make the experience extremely easy and they are VERY timely. Not only do they take care of paperwork and helping to call and facilitate communication with your insurance company, but they do an AMAZING job at the body work (multiple experiences) and clean your car afterwards. Thanks to Jack and team for the 3rd time, I couldn't forgive myself if I didn't take 2 minutes to leave a positive review!


partners

AAA (American Automobile Association)
ASE (Automotive Service Excellence)
I-CAR
Car Care Aware